\new;poff 8;text off;join off;justify off;head " ";subhead"" \sect "ASAP SERVER T0402V02 01JUN2002 Page "1;center SOFTWARE RELEASE DOCUMENT ADDENDUM Product Name: ASAP SERVER Product Number: T0402V02 Date: 01JUN2002 IPM Number: T0402AAB Summary: This SPR fixes the Disk and "Expand"(TM) SGP's setting the status text to removed when "Expand" or Disk objects are deleted from the NSK configuration. The "Expand" SGP no longer reports the SPI error -8 when the NSK configuration changes during the same sample interval. The ASAP command interpreter would abend when it was executed on a node numbered zero. The ASAP CI failed to load the default EDL file whenever an ASAPCONF configuration was not found. The ASAP CPU SGP would not report on the busiest processes after a CPU reload occurred. The TMF SGP was not ranking auditdumps, audittrails and transactions. This SPR also fixes 10 other minor problems listed below. Superseded IPMs: T0402AAA Requisite IPMs: T0346AAE if using D42.00-D45.01 T0346AAQ if using D46.00 onward or G06.03 onward T6028AAT if using D42.00-D48.01 or G06.00-G06.08 (see note) T9053AMO if using G06.11-G06.12 (see note) T9057AET if using D42.00-D48.02 (see note) T9086ACE if using D42.00-D43.01 (see note) T9117ABB if using D42.00-D48.02 or T9117ABG if using G06.00-G06.14 Note: T6028: The function needed is included in G06.09 onward. T9053: Fixes a problem introduced in G06.11 with the Dfreq queue counter. T9057: The function needed in T9057 is included in G06.00 onward. T9086: The function needed in T9086 is included in D43.02 onward and G06.00 onward. Required Hardware: HP "NonStop"(TM) RISC-based server Communications controller allowing file transfer from PC to "NonStop" Server PC with 486 or higher processor and all of the following: CD-ROM drive VGA or higher-resolution video adapter and monitor Microsoft Mouse or similar pointing device Required Firmware: NONE Required Software: T9050D42 for D4x.xx T9050G06 for Gxx.xx T9550D40 T9552D40 Microsoft Windows XP, Microsoft Windows 2000, Microsoft Windows ME, or Windows NT 4.0 or later. Microsoft TCP/IP stack and FTP client Manuals: None Installation Considerations: Subsystem interruption required New Features: NONE Problems Corrected: 1. [AAB] SYMPTOMS: When a Disk or "Expand" object was removed from the system configuration, ASAP continued to display information about it. IMPACT: Client could not remove entries for "Expand" or Disk objects from its cache. Objects remained in CI output display. CONDITIONS: NONE LIKELIHOOD: Certain WORKAROUNDS: Enter the ASAP CI command cleanup collect (if possible). From the client perform a clear data. (SOLN 10-020222-6887) 2. [AAB] SYMPTOMS: "Expand" SGP reported errors 1232 and 1234 repeatedly during each ASAP sample interval. CONDITIONS: IOP for an "Expand" line on an S-series server is in the not started state. LIKELIHOOD: Certain (SOLN 10-011121-4833) 3. [AAB] SYMPTOMS: When an "Expand" object was deleted and re-added during the same sample interval, the "Expand" SGP would report errors 1233, 1234, 1244, 1245, and SPI error -8 and might report incorrect performance data on other configured "Expand" lines. CONDITIONS: NONE LIKELIHOOD: Certain WORKAROUNDS: Stop and restart the ASAP "Expand" SGP from a TACL prompt when "Expand" objects are deleted and re-added in the same sample interval. TACL> Stop $[asapid]K (SOLN 10-011121-4836) 4. [AAB] SYMPTOMS: The Disk SGP would not monitor user added disk objects with a similar name as a previously monitored disk object. CONDITIONS: The disk name must be similar to a previously added object, for example for $DATA1 if added when $DATA2 was previously defined in the ASAP objectives database. LIKELIHOOD: Certain (SOLN 10-020311-7291) 5. [AAB] SYMPTOMS: Repeating EMS down disk events when the ASAP repeat option was not being used CONDITIONS: NONE LIKELIHOOD: Certain (SOLN 10-020311-7293) 6. [AAB] SYMPTOMS: The ASAP Disk SGP would not monitor disk objects with 8 character names when the node name is 8 characters. CONDITIONS: NONE LIKELIHOOD: Certain (SOLN 10-020311-7302) 7. [AAB] SYMPTOMS: The ASAP command interpreter abended when it was executed on a node numbered zero. CONDITIONS: NONE LIKELIHOOD: Certain WORKAROUNDS: For customers with multiple nodes, copy the ASAPCONF file to an alternate node where the node number is non-zero and execute ASAP CI from that node. (SOLN 10-020115-5915) 8. [AAB] SYMPTOMS: The ASAP Process SGP returned error 13 for all processes being monitored on a D39.02 system. CONDITIONS: NONE LIKELIHOOD: Certain (SOLN 10-020228-7044) 9. [AAB] SYMPTOMS: The ASAP command interpreter fails to load the default EDL file if an ASAPCONF file was not found. CONDITIONS: NONE IMPACT: Discrete object thresholds will not be available. LIKELIHOOD: Certain WORKAROUNDS: Create a simple ASAPCONF file containing any ASAP CI SET command. For example," SET ID $ZOO". (SOLN 10-020315-7408) 10. [AAB] SYMPTOMS: ASAPMON stopped reporting PROCESS BUSY data for a CPU after it halted and was reloaded. CONDITIONS: NONE LIKELIHOOD: Certain WORKAROUNDS: After a CPU is reloaded, from a TACL prompt enter STOP $[AsapID]CPU-Num. For example, TACL> STOP $ZOO3 (SOLN 10-020325-7623) 11. [AAB] SYMPTOMS: CPU type reported on down CPU's was always "TNS I". CONDITIONS: NONE LIKELIHOOD: Certain (NO SOLN) 12. [AAB] SYMPTOMS: The TMF SGP failed to properly rank auditdumps, audittrails and transactions. The FILE SGP failed to properly rank files when a subvolume was specified for monitoring. CONDITIONS: Historical ranking is enabled. LIKELIHOOD: Certain (10-020326-7660) 13. [AAB] SYMPTOMS: The ASAP COMMIT command does not work on a node with the system number of zero after RANK or MONITOR commands were executed on the node IMPACT: Discrete object thresholds not reported CONDITIONS: NONE LIKELIHOOD: Certain (10-020404-7922) 14. [AAB] SYMPTOMS: The Spooler SGP repeated event 4317 during each ASAP sample interval. CONDITIONS: Spooler device was configured without a corresponding print process. LIKELIHOOD: Certain (10-020411-8115) 15. [AAB] SYMPTOMS: ASAP CI outputs the ASAP banner into the obey files created with a RANK or MONITOR command using /OUT / [], OBEYFORM. IMPACT: Unneeded lines in output obey file. CONDITIONS: NONE LIKELIHOOD: Certain (10-020415-8233) 16. [AAB] SYMPTOMS: Unexpected OEM states for certain attributes in the FILE and TMF entities. CONDITIONS: Occurs in the FILE and TMF entities when the record represents an empty aggregate set, for example the TMF Transaction record when there are no transactions. LIKELIHOOD: Certain (SOLN 10-020506-8730) 17. [AAB] SYMPTOMS: Extraneous spaces in the EMS text token for events 4000, 4001 and 4021. CONDITIONS: Occurs when the domain name exceeds 30-40 characters, depending on the event. LIKELIHOOD: Certain (SOLN 10-020506-8732) 18. [AAB] SYMPTOMS: TMF Hung attribute displays Yes/No instead of the actual count of hung transactions. CONDITIONS: Occurs when there are hung TMF transactions. LIKELIHOOD: Certain (SOLN 10-020506-8733) 19. [AAB] SYMPTOMS: ASAP displays a high value for log messages. CONDITIONS: Log message is incremented for each SGP at each sample interval. LIKELIHOOD: Certain (SOLN 10-020517-9079) 20. [AAB] SYMPTOMS: ASAP Disk displays all 7's for Threshold attributes. CONDITIONS: Occurs when multiple CPU's fail, and when volumes are revived or formatted. LIKELIHOOD: Certain (No SOLN) Known Problems Remaining: 1. SYMPTOMS: ASAP CI truncates the last character of the disk path in use whewn the disk name is equal to 8 characters. Occurs when using the info option for the ASAP command "LH". CONDITIONS: NONE LIKELIHOOD: Certain (No SOLN) 2. SYMPTOMS: Status monitor command can time out when SGP's take too long to report status information. IMPACT: CI unresponsive until 2 minute timeout occurs CONDITIONS: NONE LIKELIHOOD: Unlikely (No SOLN) 3. SYMPTOMS: The ASAP command interpreter command "LH, INFO" will display the primary process ID as 255 for any "Expand" line handler process that is greater than 255. CONDITIONS: NONE LIKELIHOOD: Certain (No SOLN) 4. SYMPTOMS: The RDF SGP will abend and create saveabend files when communication is lost with the backup node. CONDITIONS: NONE LIKELIHOOD: Certain (SOLN 10-020508-8800) Installation Instructions: A. Pre-Installation Instructions 1. Ensure that requirements for using this product are met (see Section the Required Hardware and Required Software sections above). 2. Ensure that prerequisites for the installation utility and any product-specific installation requirements are met (see Section D Installation Prerequisites below). 3. Review the file USRGUIDE.PDF (in the subdirectory NSK_SW on this CD) containing the IPSetup User Guide, which provides instructions for using IPSetup, a utility provided on the CD that enables installation of Independent Products. You need Adobe Acrobat Reader (available on this CD) to read or print the IPSetup User Guide. 4. Decide whether you will use DSM/SCM to move files to Installation Subvolumes (ISVs) after files are placed on the workstation. Using DSM/SCM is optional, but is recommended when DSM/SCM is available. 5. If you are using the ASAP Extension make a copy of the file $System.System.Asapuser. For example from a TACL prompt enter the following command: FUP DUP $System.System.Asapuser,$System.Asaptemp.*,saveall, purge 6. Run IPSetup to place (move files from the CD to the workstation) and install (move NonStop Kernel files to correct ISVs) this product. If TCP/IP and FTP are unavailable, or if you have problems with automatic file placement, use the instructions in the IPSetup User Guide section "Manual Software Placement Using the IPSetup TACL Program" to manually place NonStop Kernel files. 7. Follow the post-installation instructions in Section B below, if any, after using IPSetup to place and install this product. B. Post-Installation Instructions 1) Invoke the INSTALL^TEMPLATES TACL macro to install this SPR's EMS template file(s) in the running system. The macro can be found in $.ZINSAIDS.TACLMACS or Support Note S92067B. For instructions, LOAD the macro and type: INSTALL^TEMPLATES /OUT / HELP 2) Run ASAP setup to update the ASAP subsystem with the following commands: a) TACL 1 > VOLUME $.ZASAP b) TACL 2 > OBEY INSTALL c) Perform "Full Install on this node" from the central ASAP database node. d) Perform "Remote Monitor Install" for any additional Licensed ASAP nodes that you wish to monitor. See Section 2 of the ASAP manual for detailed information regarding subsystem configuration. e) If you are using the same volume and subvolume location for the ASAP database files, you must delete the ASAP version 1 database files before starting the ASAP Version 2 environment. f) This SPR includes a change to the EDL definition for TMF so all TMF objective records must be deleted and re-added after this SPR is installed. To delete and re-add TMF objective records enter the following commands: TACL> ASAP +RANK/OUT TMFOBJS/ TMF, OBEYFORM +RANK/OUT TMFOBJS/ TMF \,OBEYFORM (preceeding command must be done for each remote node) +RANK TMF *, DELETE +RANK TMF *, DELETE (preceeding command must be entered twice) +RANK TMF \.*, DELETE +RANK TMF \.*, DELETE (preceeding command entered twice for each remote node) +OBEY TMFOBJS +COMMIT 3) If you are using the ASAP Extension copy the duplicated file from the Pre-Installation instructions Step 1 to $System.System.Asapuser. For example from a TACL prompt enter the following command: Fup dup $System.Asaptemp.Asapuser,$System.Asaptemp.Asapuser ,saveall, purge C. Product Requirements Disk Space Requirement: ZASAP subvol 9.0MB $System.system run time files 7.0MB ASAP Dictionary files 1.1MB See section 2 of the ASAP manual for ASAP database file sizes. Memory Requirement: 16MB per CPU minimum. D. Manuals Included On this CD 425264-001 ASAP SERVER E. CD-ROM Root Directory Contents AUTORUN.INF File containing CD AutoRun commands AXDIST.EXE Microsoft redistributable libraries file. IPSETUP.CNT File containing help contents for the CD installation utility IPSetup. IPSETUP.EXE File containing the main executable for IPSetup. IPSETUP.HLP File containing help text for IPSetup. LICENSE.TXT File containing limited-use Software Licensing Agreement with the licensing terms governing this product. README.TXT File containing product and installation information (this file). SETUP.EXE File containing the Launcher executable. NSK_SW Subdirectory containing NonStop Kernel component files, including installation utilities and instructions. CD_DOCS Subdirectory containing product documentation. PDF_DOC Subdirectory of CD_DOCS containing: 1. Product manuals in PDF format for viewing with Adobe Acrobat Reader 2. ACROBAT_VIEWERS subdirectory containing Adobe Acrobat Reader for DOS, OS/2, Microsoft Windows, Windows NT, MacOS, Sun OS, Solaris, HP-UX, IBM AIX, and SGI IRIX. Legal Notices: HP CONFIDENTIAL: NEED TO KNOW ONLY Copyright (C) 1999, 2001-2002 Hewlett-Packard Company HP, NonStop, and Expand are trademarks of Hewlett Packard Company in the U.S. and/or other countries. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. HP shall not be liable for technical or editorial errors or omissions contained herein. The information is provided "as is" without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.